Health Literacy and Clear Communication eCourse

You must have an ACCC account in order to register for this course.

If You DO NOT Have An ACCC Account:

  • To start, click the green “Register” button in the upper right corner of this page. You will be directed to “Your Cart.” Click the green “Log In” button near the top of the page.
    • ACCC members: Click “Reset Password” to update your login information. When your password is updated, you will be redirected to the “My Profile” page, where you can view and update your information.
    • OSS at ACCC Members: Please use your state society login credentials.
    • Non-members: Click “Create Account.” Once your password is created, you will be redirected to the "My Profile" page, where you can view and update your information. Click “Change” to add your Areas of Concentration, then save your information.
  • Click “eLearning” at the top of your profile page to go back to the ACCC eLearning portal. In the box on the left side of the screen, click on the “Cart” link.
  • The green box in the upper right corner of this page will indicate “You are registered!” for this course. Congratulations!

If You Have An ACCC Account:

  • Please click the orange “Log In” button on the left side of this screen. You will be taken to the main login page that displays your email and password. Click the “Log in” button.
  • You will be automatically redirected back to this course page, and the green box in the upper right corner will say that “You are registered!” for this course. Congratulations!

PRO TIP: If you save your ACCC password to your computer and remain logged in, you can register for additional webinars and courses in a matter of seconds—with just one click!

For the best registration and viewing experience, please use Chrome, Edge, or Safari web browsers. Internet Explorer Users may experience difficulties accessing the course.

Once you complete your registration, you will receive an email from ACCC eLearning, which contains information on how to access this course. For assistance with registration or if you do not receive an email, please contact registration@accc-cancer.org.

Health Literacy and Clear Communication eCourse

Improving the capacity of oncology patients to understand information related to their diagnosis, treatment, and post-treatment follow-up is key to closing the gaps that prevent health equity. A lack of health literacy, especially in underserved populations, can result in patients having difficulty understanding and interpreting information about their disease. This dynamic eCourse provides cancer care team members with the tools they need to be clear and concise in communications with patients and improve health equity in various situations.

Learning Objectives 

Through this 30-minute eCourse you will learn actionable strategies to:

• Use clear communication and body language
• Translate complex oncology concepts into plain language
• Calm fears and correct misconceptions
• Enhance cultural competency

This exceptional resource is free and open to the public. You do not need to be an ACCC member to participate in this eCourse, but you will need to create an account to register. Please click the "Registration Instructions" tab for more details. 

For the best viewing experience, use Chrome, Edge, or Safari web browsers. Internet Explorer users may experience difficulties in accessing the webinar. 

This course is part of the Let's Be Clear: Communicating to Improve the Cancer Patient Experience education project. Additional resources related to Patient-Centered Care and Health Equity may be found on ACCC’s website. 


Health Literacy & Clear Communication eCourse is funded and supported by Lilly Oncology.


Key:

Complete
Failed
Available
Locked
Pre-Assessment
3 Questions
Course
Begin self-paced component package.
Begin self-paced component package. This course should take no longer than 60 minutes to complete. You can exit the course and return to your saved progress, if needed.
Post-Assessment
6 Questions
Certificate
No credits available  |  Certificate available
No credits available  |  Certificate available