Navigating Radiation Authorizations and Denials

Includes a Live Web Event on 04/13/2023 at 2:00 PM (EDT)

You must have an ACCC account in order to register for this course/webinar/webinar series.

If You DO NOT Have An ACCC Account:

  • To start, click the green “Register” button in the upper right corner of this page. You will be directed to “Your Cart.” Click the green “Log In” button near the top of the page.
    • ACCC members: Click “Reset Password” to update your login information. When your password is updated, you will be redirected to the “My Profile” page, where you can view and update your information.
    • OSS at ACCC Members: Please use your state society login credentials.
    • Non-members: Click “Create Account.” Once your password is created, you will be redirected to the "My Profile" page, where you can view and update your information. Click “Change” to add your Areas of Concentration, then save your information.
  • Click “eLearning” at the top of your profile page to go back to the ACCC eLearning portal. In the box on the left side of the screen, click on the “Cart” link.
  • The green box in the upper right corner of this page will indicate “You are registered!” for this course. Congratulations!

If You Have An ACCC Account:

  • Please click the orange “Log In” button on the left side of this screen. You will be taken to the main login page that displays your email and password. Click the “Log in” button.
  • You will be automatically redirected back to this course/webinar page, and the green box in the upper right corner will say that “You are registered!” for this course. Congratulations!

PRO TIP: If you save your ACCC password to your computer and remain logged in, you can register for additional webinars and courses in a matter of seconds—with just one click!

For the best registration and viewing experience, please use Chrome, Edge, or Safari web browsers. Internet Explorer Users may experience difficulties accessing the webinar.

Once you complete your registration, you will receive an email from ACCC eLearning, which contains information on how to access this course/webinar . For assistance with registration or if you do not receive an email, please contact

In the fourth webinar, we will hear from Gretchen Van Dyck, Financial Counselor from St. Vincent Hospital Regional Cancer Center and Rachelle Gill, Program/Department Coordinator II for Proton Therapy Appeals at Fred Hutchinson Cancer Center. Join us as we discuss radiation authorization submissions before treatment and strategies on how to work radiation authorization denials and appeals after treatment. 

Gretchen Van Dyck

Financial Counselor

Green Bay Oncology

Gretchen Van Dyck has been with Green Bay Oncology for 12 years. In her role as a financial counselor, Van Dyck has worked with multiple departments, including medical, radiation, and gynecology oncology. Her responsibilities span from helping patients understand their insurance benefits and obtaining prior authorizations for treatment, imaging, prescriptions, and more to, most importantly, being an advocate for her patients in any way they need. The last thing Van Dyck wants is for her patients to worry about treatment-related costs or their insurance. She is excited to be a part of ACCC’s Financial Advocacy Network and will continue to work with ACCC to create resources and opportunities to support efforts in financial and patient advocacy.

Rachelle Gill

Program/Department Coordinator II for Proton Therapy Appeals

Fred Hutchison Cancer Center

Rachelle Gill is an Appeals Coordinator at Fred Hutchinson Cancer Center. In this role she works closely with each patient experiencing access to care barriers created by their insurance coverage policies.   Rachelle has seen first-hand the reality of financial toxicity when her mother was diagnosed with breast cancer in 2017, and again in 2019 with ovarian cancer followed by a recurrence in 2021.  She draws on this experience and her expertise to advocate for fair access to benefits for each patient she has the pleasure to serve. Rachelle Gill has been with Fred Hutchinson Cancer Center (formerly Seattle Cancer Care Alliance) since fall 2016.


04/13/2023 at 2:00 PM (EDT)  |  60 minutes
04/13/2023 at 2:00 PM (EDT)  |  60 minutes