ACCC Workforce Development Curriculum

Workforce issues around burnout, recruitment, and retention; financial challenges; and the move to value-based care require today’s oncology programs and practices to reimagine many of their strategies, operations, and services. How can we better use technology to support our workforce? Where can we streamline processes and procedures to realize greater efficiencies? What service lines can we expand or add to improve the patient experience, bolster our recruitment efforts, and grow our marketplace share? This Workforce Development Curriculum will help you create the positive change your clinicians, staff, and patients deserve.

  • Contains 3 Component(s)

    Explore practical aspects of leadership, including team-building, effective communication, and emotional intelligence, all foundational to creating an environment of engagement. Real-world scenarios and proven leadership strategies will empower learners to inspire their teams, foster creative problem-solving, and drive meaningful change.

    You must have an ACCC account in order to register for this course/webinar/webinar series [specify].

    If You DO NOT Have An ACCC Account:

    • To start, click the green “Register” button in the upper right corner of this page. You will be directed to “Your Cart.” Click the green “Log In” button near the top of the page.
      • ACCC members: Click “Reset Password” to update your login information. When your password is updated, you will be redirected to the “My Profile” page, where you can view and update your information.
      • OSS at ACCC Members: Please use your state society login credentials.
      • Non-members: Click “Create Account.” Once your password is created, you will be redirected to the "My Profile" page, where you can view and update your information. Click “Change” to add your Areas of Concentration, then save your information.
    • Click “eLearning” at the top of your profile page to go back to the ACCC eLearning portal. In the box on the left side of the screen, click on the “Cart” link.
    • The green box in the upper right corner of this page will indicate “You are registered!” for this course. Congratulations!

    If You Have An ACCC Account:

    • Please click the orange “Log In” button on the left side of this screen. You will be taken to the main login page that displays your email and password. Click the “Log in” button.
    • You will be automatically redirected back to this course/webinar <specify> page, and the green box in the upper right corner will say that “You are registered!” for this course. Congratulations!

    PRO TIP: If you save your ACCC password to your computer and remain logged in, you can register for additional webinars and courses in a matter of seconds—with just one click!

    For the best registration and viewing experience, please use Chrome, Edge, or Safari web browsers. Internet Explorer Users may experience difficulties accessing the webinar.

    Once you complete your registration, you will receive an email from ACCC eLearning, which contains information on how to access this course/webinar <specify>. For assistance with registration or if you do not receive an email, please contact registration@accc-cancer.org.

    As we navigate the modern healthcare landscape, we grapple with numerous challenges, including workforce shortages, burnout, limited resources, and ongoing fatigue. These realities are particularly acute in the high-demand area of cancer care delivery. More than ever, leaders need robust strategies to overcome these hurdles, and build strong teams and strong cultures capable of meeting the future demands of patient care. This session delves into the critical role that leaders play in promoting a culture of innovation, inclusion, and excellence within cancer care delivery. Attendees will explore practical aspects of leadership, including team-building, effective communication, and emotional intelligence, all foundational to creating an environment of engagement. Drawing on real-world scenarios and proven leadership strategies, this session will empower learners to inspire their teams, foster creative problem-solving, and drive meaningful change. Attendees will also gain valuable insights into enhancing professional satisfaction and ultimately improving patient outcomes. The talk serves as an exploration of the transformative potential of effective leadership in cancer care.

    Ted A. James, MD, MHCM, FACS

    Medical Director and Vice Chair; Associate Professor of Surgery

    Beth Israel Deaconess Medical Center; Harvard Medical School

  • Contains 3 Component(s)

    An authentic conversation with UT Austin faculty, staff, and students about the symbiotic nature of successful pipeline programs, why it’s worth starting early with middle and high school students, lessons learned so far, and how to jump in and get started with everything else on your plate.

    You must have an ACCC account in order to register for this course/webinar/webinar series [specify].

    If You DO NOT Have An ACCC Account:

    • To start, click the green “Register” button in the upper right corner of this page. You will be directed to “Your Cart.” Click the green “Log In” button near the top of the page.
      • ACCC members: Click “Reset Password” to update your login information. When your password is updated, you will be redirected to the “My Profile” page, where you can view and update your information.
      • OSS at ACCC Members: Please use your state society login credentials.
      • Non-members: Click “Create Account.” Once your password is created, you will be redirected to the "My Profile" page, where you can view and update your information. Click “Change” to add your Areas of Concentration, then save your information.
    • Click “eLearning” at the top of your profile page to go back to the ACCC eLearning portal. In the box on the left side of the screen, click on the “Cart” link.
    • The green box in the upper right corner of this page will indicate “You are registered!” for this course. Congratulations!

    If You Have An ACCC Account:

    • Please click the orange “Log In” button on the left side of this screen. You will be taken to the main login page that displays your email and password. Click the “Log in” button.
    • You will be automatically redirected back to this course/webinar <specify> page, and the green box in the upper right corner will say that “You are registered!” for this course. Congratulations!

    PRO TIP: If you save your ACCC password to your computer and remain logged in, you can register for additional webinars and courses in a matter of seconds—with just one click!

    For the best registration and viewing experience, please use Chrome, Edge, or Safari web browsers. Internet Explorer Users may experience difficulties accessing the webinar.

    Once you complete your registration, you will receive an email from ACCC eLearning, which contains information on how to access this course/webinar <specify>. For assistance with registration or if you do not receive an email, please contact registration@accc-cancer.org.

    Livestrong Cancer Institutes at Dell Medical School at the University of Texas at Austin began in 2016, opening its outpatient clinic 2 years later in 2018. Championed by S. Gail Eckhardt, MD, FASCO, education and mentorship are deeply embedded in our culture, allowing our cancer program to intentionally and actively empower the next generation of clinicians, researchers, and health care providers to join us in our work to improve cancer care for all patients. Take part in an authentic conversation with UT Austin faculty, staff, and students about the symbiotic nature of successful pipeline programs, why it’s worth starting early with middle and high school students, lessons learned so far, and how to jump in and get started with everything else on your plate. 

    Alexa Cumming

    Diversity in Cancer Research Program Intern

    The University of Texas at Austin

    Brittney Fernandez, MS

    Research Coordinator

    Steve Hicks School of Social Work, The University of Texas at Austin

    Lailea Noel, PhD, MSW

    Assistant Professor, Steve Hicks School of Social Work, Affiliate Faculty, Dell Medical School

    The University of Texas at Austin

  • Contains 3 Component(s)

    A frank discussion about the importance of championing women leaders and what it takes for them to succeed in the field of oncology. These experienced leaders will share resources and strategies, discuss the value of volunteerism, and discuss other “tricks of the trade” to grow and become a strong and empathetic leader of programs and people.

    You must have an ACCC account in order to register for this course/webinar/webinar series [specify].

    If You DO NOT Have An ACCC Account:

    • To start, click the green “Register” button in the upper right corner of this page. You will be directed to “Your Cart.” Click the green “Log In” button near the top of the page.
      • ACCC members: Click “Reset Password” to update your login information. When your password is updated, you will be redirected to the “My Profile” page, where you can view and update your information.
      • OSS at ACCC Members: Please use your state society login credentials.
      • Non-members: Click “Create Account.” Once your password is created, you will be redirected to the "My Profile" page, where you can view and update your information. Click “Change” to add your Areas of Concentration, then save your information.
    • Click “eLearning” at the top of your profile page to go back to the ACCC eLearning portal. In the box on the left side of the screen, click on the “Cart” link.
    • The green box in the upper right corner of this page will indicate “You are registered!” for this course. Congratulations!

    If You Have An ACCC Account:

    • Please click the orange “Log In” button on the left side of this screen. You will be taken to the main login page that displays your email and password. Click the “Log in” button.
    • You will be automatically redirected back to this course/webinar <specify> page, and the green box in the upper right corner will say that “You are registered!” for this course. Congratulations!

    PRO TIP: If you save your ACCC password to your computer and remain logged in, you can register for additional webinars and courses in a matter of seconds—with just one click!

    For the best registration and viewing experience, please use Chrome, Edge, or Safari web browsers. Internet Explorer Users may experience difficulties accessing the webinar.

    Once you complete your registration, you will receive an email from ACCC eLearning, which contains information on how to access this course/webinar <specify>. For assistance with registration or if you do not receive an email, please contact registration@accc-cancer.org.

    Women in health care leadership, both physicians and nonphysicians, continue to be underrepresented in leadership roles and have a more difficult time advancing their careers than their male counterparts. A frank discussion about the importance of championing women leaders and what it takes for them to succeed in the field of oncology. Women face different issues than their male counterparts, including child-bearing and other familial considerations. Accordingly, many women need leadership opportunities on their own terms and timelines. Learn why it’s critical to invest in the leadership development of women, with a special focus on mentorship and the importance of developing and/or joining a cohort of support. These experienced leaders will share resources and strategies, discuss the value of volunteerism, and discuss other “tricks of the trade” to grow and become a strong and empathetic leader of programs and people.

    Debra Patt, MD, PhD, MBA (Moderator)

    Executive Vice President

    Texas Oncology

    Renea Duffin, MPA

    Vice President, Cancer Support and Outreach

    Mary Bird Perkins Cancer Center

    Kathryn E. Hudson, MD

    Director of Survivorship

    Texas Oncology

    Kristen Kanipe, MBA, MPH

    Vice President of Operations - South

    Texas Oncology

    Emily Touloukian, DO

    President and Medical Oncologist

    Coastal Cancer Center

    Krista Nelson, LCSW, OSW-C, FAOSW, FAPOS, FACCC

    Manager- Oncology Social Work

    Providence Health & Services

    Christine Cha, MD

    Radiation Oncologist

    Carelon

  • Contains 3 Component(s)

    Technology is meant to automate processes and take over repetitive and time-consuming tasks so that health care workers can focus on direct patient care and the care delivery system. Hear case studies on technology solutions that improve both staff and patient satisfaction.

    You must have an ACCC account in order to register for this course/webinar/webinar series [specify].

    If You DO NOT Have An ACCC Account:

    • To start, click the green “Register” button in the upper right corner of this page. You will be directed to “Your Cart.” Click the green “Log In” button near the top of the page.
      • ACCC members: Click “Reset Password” to update your login information. When your password is updated, you will be redirected to the “My Profile” page, where you can view and update your information.
      • OSS at ACCC Members: Please use your state society login credentials.
      • Non-members: Click “Create Account.” Once your password is created, you will be redirected to the "My Profile" page, where you can view and update your information. Click “Change” to add your Areas of Concentration, then save your information.
    • Click “eLearning” at the top of your profile page to go back to the ACCC eLearning portal. In the box on the left side of the screen, click on the “Cart” link.
    • The green box in the upper right corner of this page will indicate “You are registered!” for this course. Congratulations!

    If You Have An ACCC Account:

    • Please click the orange “Log In” button on the left side of this screen. You will be taken to the main login page that displays your email and password. Click the “Log in” button.
    • You will be automatically redirected back to this course/webinar <specify> page, and the green box in the upper right corner will say that “You are registered!” for this course. Congratulations!

    PRO TIP: If you save your ACCC password to your computer and remain logged in, you can register for additional webinars and courses in a matter of seconds—with just one click!

    For the best registration and viewing experience, please use Chrome, Edge, or Safari web browsers. Internet Explorer Users may experience difficulties accessing the webinar.

    Once you complete your registration, you will receive an email from ACCC eLearning, which contains information on how to access this course/webinar <specify>. For assistance with registration or if you do not receive an email, please contact registration@accc-cancer.org.

    The oncology community is facing staffing shortages across disciplines and specialties, as well as pressure from organizations and individuals for clinicians to practice at the top of their license and nonclinical staff to work at their highest skill set; that’s where technology can help. Learn about technological advancements in robotics, chatbots, artificial intelligence-assisted clinical decision support tools and care pathways. Examine the use of business intelligence-assisted algorithms that improve operations and reduce costs, and learn more about electronic health records with advanced capabilities that seek to improve the patient experience by allowing clinicians to stay in touch with patients more easily; this also improves the clinician experience by reporting on usage and sharing best practices to reduce charting outside of clinic hours. In the end, technology is meant to automate processes and take over repetitive and time-consuming tasks so that health care workers can focus on direct patient care and the care delivery system, the reasons people chose to enter this field. This session will review case studies on technology solutions that support, not replace, the health care workforce, improving both staff and patient satisfaction. 

    Karline Peal, MBA

    Associate Operating Officer

    Vanderbilt University Medical Center ; Vanderbilt Ingram Cancer Center

  • Contains 3 Component(s)

    The Tennessee Oncology Leadership Academy has seen a 96% retention rate of graduates, with 13 graduates promoted to new positions. Built around a cohort structure and a blended instructional format, the academy offers 4 pathways based on readiness that guide participants through 3 leadership domains.

    You must have an ACCC account in order to register for this course/webinar/webinar series [specify].

    If You DO NOT Have An ACCC Account:

    • To start, click the green “Register” button in the upper right corner of this page. You will be directed to “Your Cart.” Click the green “Log In” button near the top of the page.
      • ACCC members: Click “Reset Password” to update your login information. When your password is updated, you will be redirected to the “My Profile” page, where you can view and update your information.
      • OSS at ACCC Members: Please use your state society login credentials.
      • Non-members: Click “Create Account.” Once your password is created, you will be redirected to the "My Profile" page, where you can view and update your information. Click “Change” to add your Areas of Concentration, then save your information.
    • Click “eLearning” at the top of your profile page to go back to the ACCC eLearning portal. In the box on the left side of the screen, click on the “Cart” link.
    • The green box in the upper right corner of this page will indicate “You are registered!” for this course. Congratulations!

    If You Have An ACCC Account:

    • Please click the orange “Log In” button on the left side of this screen. You will be taken to the main login page that displays your email and password. Click the “Log in” button.
    • You will be automatically redirected back to this course/webinar <specify> page, and the green box in the upper right corner will say that “You are registered!” for this course. Congratulations!

    PRO TIP: If you save your ACCC password to your computer and remain logged in, you can register for additional webinars and courses in a matter of seconds—with just one click!

    For the best registration and viewing experience, please use Chrome, Edge, or Safari web browsers. Internet Explorer Users may experience difficulties accessing the webinar.

    Once you complete your registration, you will receive an email from ACCC eLearning, which contains information on how to access this course/webinar <specify>. For assistance with registration or if you do not receive an email, please contact registration@accc-cancer.org.

    The Tennessee Oncology Leadership Academy launched in July 2020 with the purpose of building a culture of collaborative and agile leaders. Since its launch, the academy has enrolled 157 team members, with 88 leaders graduating from the program. The practice has seen a 96% retention rate of these graduates, and 13 graduates have been promoted to new positions. Currently, 69 high-potential team members and/or leaders are enrolled in the academy. Built around a cohort structure and a blended instructional format, the academy offers 4 pathways based on readiness that guide participants through 3 leadership domains: self, other, and organization. The key to the academy’s success is the transition of its instructors into coaches for those who graduate from the program.

  • Contains 3 Component(s)

    Learn how to retain key team players through opportunities to learn, train, and mentor. These skills will help deepen the bond and sense of belonging for your staff, your leaders, and your organization.

    You must have an ACCC account in order to register for this course/webinar/webinar series [specify].

    If You DO NOT Have An ACCC Account:

    • To start, click the green “Register” button in the upper right corner of this page. You will be directed to “Your Cart.” Click the green “Log In” button near the top of the page.
      • ACCC members: Click “Reset Password” to update your login information. When your password is updated, you will be redirected to the “My Profile” page, where you can view and update your information.
      • OSS at ACCC Members: Please use your state society login credentials.
      • Non-members: Click “Create Account.” Once your password is created, you will be redirected to the "My Profile" page, where you can view and update your information. Click “Change” to add your Areas of Concentration, then save your information.
    • Click “eLearning” at the top of your profile page to go back to the ACCC eLearning portal. In the box on the left side of the screen, click on the “Cart” link.
    • The green box in the upper right corner of this page will indicate “You are registered!” for this course. Congratulations!

    If You Have An ACCC Account:

    • Please click the orange “Log In” button on the left side of this screen. You will be taken to the main login page that displays your email and password. Click the “Log in” button.
    • You will be automatically redirected back to this course/webinar <specify> page, and the green box in the upper right corner will say that “You are registered!” for this course. Congratulations!

    PRO TIP: If you save your ACCC password to your computer and remain logged in, you can register for additional webinars and courses in a matter of seconds—with just one click!

    For the best registration and viewing experience, please use Chrome, Edge, or Safari web browsers. Internet Explorer Users may experience difficulties accessing the webinar.

    Once you complete your registration, you will receive an email from ACCC eLearning, which contains information on how to access this course/webinar <specify>. For assistance with registration or if you do not receive an email, please contact registration@accc-cancer.org.

    Being an organization where everyone wants to work is not about the location or a building. Instead, it is about the leaders and being the type of leader who everyone wants to work for and with. Leaders who retain good employees do not do so automatically. Review the concepts, training, and steps required to become a leader people respect and appreciate, and one who can grow and mentor a strong team. Successful leaders are visible, personable, and know the roles and understand the needs of their staff. Empathetic leaders know when to listen intently and when to speak. Role model leaders embody and live the values of the organization and set the course for their teams. Learn how to retain key team players through opportunities to learn, train, and mentor. These skills will help deepen the bond and sense of belonging for your staff, your leaders, and your organization. 

    Jason Fleming, MD, FACS

    Chair and Program Lead, Gastrointestinal Oncology

    Moffitt Cancer Center

  • Contains 3 Component(s)

    Continuously building and strengthening the employee-manager relationship should continue through the staff member’s entire tenure. Rather than finding out too late that someone wishes to move on, this session will evaluate pathways to successful and healthy employee relationships that are based on continuous feedback and follow-through on employee satisfaction topics.

    You must have an ACCC account in order to register for this course/webinar/webinar series [specify].

    If You DO NOT Have An ACCC Account:

    • To start, click the green “Register” button in the upper right corner of this page. You will be directed to “Your Cart.” Click the green “Log In” button near the top of the page.
      • ACCC members: Click “Reset Password” to update your login information. When your password is updated, you will be redirected to the “My Profile” page, where you can view and update your information.
      • OSS at ACCC Members: Please use your state society login credentials.
      • Non-members: Click “Create Account.” Once your password is created, you will be redirected to the "My Profile" page, where you can view and update your information. Click “Change” to add your Areas of Concentration, then save your information.
    • Click “eLearning” at the top of your profile page to go back to the ACCC eLearning portal. In the box on the left side of the screen, click on the “Cart” link.
    • The green box in the upper right corner of this page will indicate “You are registered!” for this course. Congratulations!

    If You Have An ACCC Account:

    • Please click the orange “Log In” button on the left side of this screen. You will be taken to the main login page that displays your email and password. Click the “Log in” button.
    • You will be automatically redirected back to this course/webinar <specify> page, and the green box in the upper right corner will say that “You are registered!” for this course. Congratulations!

    PRO TIP: If you save your ACCC password to your computer and remain logged in, you can register for additional webinars and courses in a matter of seconds—with just one click!

    For the best registration and viewing experience, please use Chrome, Edge, or Safari web browsers. Internet Explorer Users may experience difficulties accessing the webinar.

    Once you complete your registration, you will receive an email from ACCC eLearning, which contains information on how to access this course/webinar <specify>. For assistance with registration or if you do not receive an email, please contact registration@accc-cancer.org.

    No employee relationship ends after orientation or picks up at an annual review. Managers must afford their staff ample opportunity to understand expectations, be thoroughly trained, and engage in regular checkpoints. Continuously building and strengthening the employee-manager relationship should continue through the staff member’s entire tenure. Rather than finding out too late that someone wishes to move on, this session will evaluate pathways to successful and healthy employee relationships that are based on continuous feedback and follow-through on employee satisfaction topics. Learn how this model embraces the concept of “stay” interviews over “exit” interviews. 

    Tia Foster

    Project Director

    Northwestern Medicine

  • Contains 3 Component(s)

    Successful organizations find ways to support all areas of their employees’ lives and well-being. Think creatively about what your organization can do for its employees in areas like financial coordination, housing resources, access to transportation, and healthy living, such as food and exercise.

    You must have an ACCC account in order to register for this course/webinar/webinar series [specify].

    If You DO NOT Have An ACCC Account:

    • To start, click the green “Register” button in the upper right corner of this page. You will be directed to “Your Cart.” Click the green “Log In” button near the top of the page.
      • ACCC members: Click “Reset Password” to update your login information. When your password is updated, you will be redirected to the “My Profile” page, where you can view and update your information.
      • OSS at ACCC Members: Please use your state society login credentials.
      • Non-members: Click “Create Account.” Once your password is created, you will be redirected to the "My Profile" page, where you can view and update your information. Click “Change” to add your Areas of Concentration, then save your information.
    • Click “eLearning” at the top of your profile page to go back to the ACCC eLearning portal. In the box on the left side of the screen, click on the “Cart” link.
    • The green box in the upper right corner of this page will indicate “You are registered!” for this course. Congratulations!

    If You Have An ACCC Account:

    • Please click the orange “Log In” button on the left side of this screen. You will be taken to the main login page that displays your email and password. Click the “Log in” button.
    • You will be automatically redirected back to this course/webinar <specify> page, and the green box in the upper right corner will say that “You are registered!” for this course. Congratulations!

    PRO TIP: If you save your ACCC password to your computer and remain logged in, you can register for additional webinars and courses in a matter of seconds—with just one click!

    For the best registration and viewing experience, please use Chrome, Edge, or Safari web browsers. Internet Explorer Users may experience difficulties accessing the webinar.

    Once you complete your registration, you will receive an email from ACCC eLearning, which contains information on how to access this course/webinar <specify>. For assistance with registration or if you do not receive an email, please contact registration@accc-cancer.org.

    Today’s workforce does not want to simply show up, do their job, and go home. People want to work for organizations who care about the totality of their lives. In many organizations, technology has created a blended life and work style, in a 24/7 model as we continuously stay connected, yet work/life balance and wellness have never been more important to staff. Successful organization find ways to support all areas of their employees’ lives and well-being. Begin your journey by taking the time to understand the needs of your staff through tailored surveys or focus groups. Think creatively about what your organization can do for its employees in areas like financial coordination, housing resources, access to transportation, and healthy living, such as food and exercise. This session will explore the comprehensive needs of our employees and how organizations and leaders can best support those needs. 

    Tiffani Darling

    Tiffani Darling

    Northwestern Medicine

  • Contains 3 Component(s)

    Today, organizations must look at the full value proposition for employees to recruit and retain good staff. To do this, start by evaluating how well you are communicating to staff about other investments and benefits beyond salary and PTO. Then, think creatively about benefit options that provide wellness and family support.

    You must have an ACCC account in order to register for this course/webinar/webinar series [specify].

    If You DO NOT Have An ACCC Account:

    • To start, click the green “Register” button in the upper right corner of this page. You will be directed to “Your Cart.” Click the green “Log In” button near the top of the page.
      • ACCC members: Click “Reset Password” to update your login information. When your password is updated, you will be redirected to the “My Profile” page, where you can view and update your information.
      • OSS at ACCC Members: Please use your state society login credentials.
      • Non-members: Click “Create Account.” Once your password is created, you will be redirected to the "My Profile" page, where you can view and update your information. Click “Change” to add your Areas of Concentration, then save your information.
    • Click “eLearning” at the top of your profile page to go back to the ACCC eLearning portal. In the box on the left side of the screen, click on the “Cart” link.
    • The green box in the upper right corner of this page will indicate “You are registered!” for this course. Congratulations!

    If You Have An ACCC Account:

    • Please click the orange “Log In” button on the left side of this screen. You will be taken to the main login page that displays your email and password. Click the “Log in” button.
    • You will be automatically redirected back to this course/webinar <specify> page, and the green box in the upper right corner will say that “You are registered!” for this course. Congratulations!

    PRO TIP: If you save your ACCC password to your computer and remain logged in, you can register for additional webinars and courses in a matter of seconds—with just one click!

    For the best registration and viewing experience, please use Chrome, Edge, or Safari web browsers. Internet Explorer Users may experience difficulties accessing the webinar.

    Once you complete your registration, you will receive an email from ACCC eLearning, which contains information on how to access this course/webinar <specify>. For assistance with registration or if you do not receive an email, please contact registration@accc-cancer.org.

    Over the past several years, labor costs have sky-rocketed and agency costs have impacted our loyal and dedicated staff. Even when salaries and market norms began to settle, our need to creatively and competitively recruit did not abate. Today, organizations must look at the full value proposition for employees to recruit and retain good staff. To do this, start by evaluating how well you are communicating to staff about other investments and benefits beyond salary and PTO. Then, think creatively about benefit options that provide wellness and family support. This session goes beyond salary and premium pay to brainstorms ideas that can help current employees recognize your organization’s interest in employee well-being and situations and help attract new candidates. 

    Tia Foster

    Project Director

    Northwestern Medicine

  • Contains 3 Component(s)

    Tips to show off your work culture, including an exciting website, an easily accessible job portal, and a savvy social media presence, to ensure candidates choose your organization over another hospital or practice.

    You must have an ACCC account in order to register for this course/webinar/webinar series [specify].

    If You DO NOT Have An ACCC Account:

    • To start, click the green “Register” button in the upper right corner of this page. You will be directed to “Your Cart.” Click the green “Log In” button near the top of the page.
      • ACCC members: Click “Reset Password” to update your login information. When your password is updated, you will be redirected to the “My Profile” page, where you can view and update your information.
      • OSS at ACCC Members: Please use your state society login credentials.
      • Non-members: Click “Create Account.” Once your password is created, you will be redirected to the "My Profile" page, where you can view and update your information. Click “Change” to add your Areas of Concentration, then save your information.
    • Click “eLearning” at the top of your profile page to go back to the ACCC eLearning portal. In the box on the left side of the screen, click on the “Cart” link.
    • The green box in the upper right corner of this page will indicate “You are registered!” for this course. Congratulations!

    If You Have An ACCC Account:

    • Please click the orange “Log In” button on the left side of this screen. You will be taken to the main login page that displays your email and password. Click the “Log in” button.
    • You will be automatically redirected back to this course/webinar <specify> page, and the green box in the upper right corner will say that “You are registered!” for this course. Congratulations!

    PRO TIP: If you save your ACCC password to your computer and remain logged in, you can register for additional webinars and courses in a matter of seconds—with just one click!

    For the best registration and viewing experience, please use Chrome, Edge, or Safari web browsers. Internet Explorer Users may experience difficulties accessing the webinar.

    Once you complete your registration, you will receive an email from ACCC eLearning, which contains information on how to access this course/webinar <specify>. For assistance with registration or if you do not receive an email, please contact registration@accc-cancer.org.

    Once candidates are in the queue, there are many internal processes that need to go smoothly to offer potential employees the best experience. These steps in the employment process are critical to making a positive first impression. Many candidates are shopping places to work and ensuring a competitive edge means that we need to put our best foot forward in showing off our culture. Ensuring that you have an exciting website, an easily accessible job portal, and are using social media to your advantage are a few strategies to consider. Additionally, showcasing your best assets during the interview process can make a difference. For example, touring candidates and introducing them to potential team members or allowing candidates to shadow can impact how they see you and why they will choose your organization over another hospital or practice.

    Debbie Rimmele, BSN, RN, OCN, CPC

    Nurse Retention Specialist

    Loyola University Medical Center