Financial Advocacy Network Virtual Summit

Includes a Live Event on 11/06/2020 at 3:00 PM (EST)

Throughout November, ACCC will host a series of webinars for the Financial Advocacy Network Virtual Summit, which will feature financial advocacy experts addressing topics such as financial advocacy for radiation oncology, how to track financial assistance benefits, and the benefits of having a fiscal watchdog  monitoring your revenue cycle. Breakout regional Town Halls will bring together financial advocates in the same regions, enabling them to share information applicable to their patient demographic. 

All sessions will begin at 3:00 PM EDT.

Promoting DIScussions of COst (DISCO) With Newly Diagnosed Patients 
Friday, November 6

Lauren Hamel, PhD, Assistant Professor, Wayne State University/Karmanos Cancer Institute

Tracking Financial Assistance Benefits with Dedicated EHR Workflows 
Tuesday, November 10

Lacy Sheets, MBA, Manager Revenue Cycle, St. Luke's Health System 
Rifeta Kajdic, Oncology Program Manager, St. Luke's Health System 
Gina Hampton, Revenue Application Specialist, St. Luke's Health System

Monitor Your Revenue Cycle with a Fiscal Watchdog 
Thursday, November 12

Catherine Lowe, MBA, CPC-A, Oncology Revenue Integrity Analyst, Maine Medical Center Cancer Institute 
Louise Baca, MSN, RN, Senior Director, Oncology, Maine Medical Center Cancer Institute 

Navigating the Unique Financial Challenges of Radiation Oncology 
Tuesday, November 17

Francinna Scott-Jones, Financial Coordinator, Northside Hospital
Dan Sherman, MA, LPC, The NaVectis Group 
Karen Winkfield, MD, PhD, Executive Director, Meharry-Vanderbilt Alliance

Financial Advocacy Network Town Hall: Regional Roundtables* 
Thursday, November 19

*The Financial Advocacy Town Network Town Hall: Regional Roundtables is in collaboration with the Oncology State Societies at ACCC as part of the State Society Education Series. 

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The ACCC Financial Advocacy Network is supported by Pfizer, Janssen, Johnson & Johnson, and Pharmacyclics.

The ACCC Financial Advocacy Network is the leader in providing professional development training, tools, and resources that will empower providers to proactively integrate financial health into the cancer care continuum and help patients gain access to high-quality care for a better quality of life.


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Promoting DIScussions of COst (DISCO) With Newly Diagnosed Patients

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Lauren Hamel, PhD

Assistant Professor, Wayne State University/Karmanos Cancer Institute

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David Dougherty, MD, MBA

Medical Director, DFCI Network

David W. Dougherty, MD, MBA is a board-certified medical oncologist with a clinical focus in lung cancer. Dr. Dougherty earned his medical degree from Jefferson Medical College and completed internship, residency and chief residency at Penn State Hershey Medical Center/Penn State College of Medicine. He completed fellowship in Medical Oncology at the University of Rochester Medical Center (URMC) and graduated with honors from the Executive Masters of Business Administration program at the University of Rochester’s Simon School of Business in 2013. Dougherty was on the faculty of the Wilmot Cancer Institute/URMC from 2011 through 2017 where he served as Chief Quality & Safety Officer for the Wilmot Cancer Institute, Vice Chair for Clinical Operations of the Department of Medicine at URMC, and Director of Regional Operations for Wilmot. He joined Dana-Farber Cancer Institute in 2017 to serve as Medical Director for the DFCI Network.

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Angie Santiago, CRCS-I

Lead Financial Counselor - Oncology Thomas Jefferson University Health System, Sidney Kimmel Cancer Center

Angie Santiago, CRCS-I, is the Lead Financial Counselor - Oncology, with the Thomas Jefferson University Health System, Sidney Kimmel Cancer Center. She created and implemented the Oncology Patient Assistance Program that is utilized at the Thomas Jefferson University Health System. The program was initiated to assist patients with the acquisition of supplemental financial coverage, over and beyond what has been traditionally provided by the hospital’s business office. Angie has worked in healthcare for almost 16 years within patient access, revenue cycle and financial counseling. She has presented on financial toxicity and related topics at patient navigators networking meetings. She is a graduate of the ACCC Financial Advocacy Network Boot Camp.

Tracking Financial Assistance Benefits with Dedicated EHR Workflows

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Lacy Sheets, MBA

Manager, Revenue Cycle, St. Luke's Health System

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Rifeta Kajdic

Program Manager, Oncology Service Line, Saint Luke's Cancer Institute

Rifeta Kajdic is a program manager for the oncology service line at Saint Luke’s Cancer Institute in Boise, Idaho. In her role, Rifeta works on improving processes and programs that allow for patient centered care while simultaneously building security for the health system to prevent unnecessary revenue losses. Rifeta helps support oncology patient financial advocates across five Saint Luke’s sites supporting medical and radiation oncology, surgical oncology, pediatric oncology, bone marrow transplant, and hemophilia. Rifeta is passionate about the importance of patient financial advocate roles within oncology clinics, and as a member of the supportive oncology team, is working collaboratively to eliminate financial toxicity for the patients she serves. 

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Gina Hampton

Revenue Application Specialist, St. Luke's Health System

Monitor Your Revenue Cycle with a Fiscal Watchdog

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Catherine Lowe, MBA, CPC-A

Oncology Revenue Integrity Analyst, Maine Medical Center Cancer Institute

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Louise Baca, MSN, RN

Senior Director, Oncology, Maine Medical Center Cancer Institute

Navigating the Unique Financial Challenges of Radiation Oncology

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Francinna Scott-Jones

Financial Coordinator, Northside Hospital

Francinna Scott-Jones is a knowledgeable professional specializing in Healthcare Revenue Cycle. For the past 25 years, she has worked specifically in the Radiation Oncology sector, for both freestanding radiation oncology centers as well as outpatient hospital-based facilities.  Accomplishments include, obtaining two certifications, one as a Certified Radiation Oncology Coder (ROCC) and another as a HFMA Certified Patient Account Representative (CPAR).   Previously she has worked as a Billing and Reimbursement Director for the CBO of a large Radiation Oncology Practice Management Company which managed 24 practices located all over the US.  Currently she serves as the Financial Coordinator for the Radiation Oncology Department at Northside Hospital Cancer Institute in Atlanta, GA.  Closing the disparity in healthcare has been an area of focus for her; she believes quality healthcare is a right that should be afforded to all people regardless of their race and/ or social economic background.

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Dan Sherman, MA, LPC

Financial Navigator/Consultant, The NaVectis Group

Dan E. Sherman, MA, LPC, has been in the field of financial navigation services for oncology patients since 2008, and is the founder and president of the NaVectis Group, a consulting company that assists oncology providers in the implementation of financial navigation programs. In 2009, he created and implemented the Financial Navigation Program at the Lacks Cancer Center, and has since been recognized by the Oncology Roundtable, Access Management, and the Association of Community Cancer Centers’ Oncology Issues for his expertise in clinical financial navigation. He has also been published in the Journal of Access Management, ACCC’s Oncology Issues journal, the American Journal of Managed Care, and ASCO’s Journal of Oncology Practice. 
Dan has a degree in accounting, psychology, and a master’s in counseling.

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Karen Winkfield, MD, PhD

Executive Director, Meharry-Vanderbilt Alliance

Key:

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November 6: Promoting DiScussions of COst (DISCO) with Newly Diagnosed Patients
Session 1: Promoting DIScussions of COst (DISCO) With Newly Diagnosed Patients
11/06/2020 at 3:00 PM (EST)   |  60 minutes
11/06/2020 at 3:00 PM (EST)   |  60 minutes Given that up to half of all patients with cancer experience financial toxicity, and that some patients even forego treatment due to high costs, the Karmanos Cancer Institute has partnered with cancer survivors and clinicians to develop a tool that helps patients better prepare for the cost of their treatment. In this session, you will learn about the DIScussions of COst (DISCO) app—a scalable, customizable app that educates patients about treatment costs and prompts early discussions about payment options. By connecting patients to critical resources early in the treatment process, Karmanos hopes to decrease the likelihood of uncompleted treatments.
November 10: Tracking Financial Assistance Benefits with Dedicated EHR Workflows
Session 2: Tracking Financial Assistance Benefits with Dedicated EHR Workflows
11/10/2020 at 3:00 PM (EST)   |  60 minutes
11/10/2020 at 3:00 PM (EST)   |  60 minutes Effectively tracking patient applications for free medications or copay assistance can be an unwieldy, time-consuming, and frustrating task, putting patients at risk of falling through the cracks. By having its revenue cycle and patient access staff collaborate on developing an efficient method of tracking these patients, St. Luke’s Cancer Institute has effectively increased patient satisfaction and reduced billing errors. In this session, you will learn how St. Luke’s accomplished this task by building into its EHR a process that allows for a dedicated standardized review of billing free medication.
November 12: Monitor Your Revenue Cycle With a Fiscal Watchdog
Session 3: Monitor Your Revenue Cycle with a Fiscal Watchdog
11/12/2020 at 3:00 PM (EST)   |  60 minutes
11/12/2020 at 3:00 PM (EST)   |  60 minutes In this session, you will learn about the benefits of having a “fiscal watchdog” monitor your oncology service line and oversee the accuracy and functionality of your revenue cycle. Special attention will be given to explaining how to ensure the accuracy of registration and authorization information, claims data, and chargemaster. Participants will also address communication best practices to enable prompt responses to issues that may result in revenue loss and notifying patients of available financial assistance resources.
November 17: Navigating the Unique Financial Challenges Posed by Radiation Oncology
Session 4: Navigating the Unique Financial Challenges Posed by Radiation Oncology
11/17/2020 at 3:00 PM (EST)   |  60 minutes
11/17/2020 at 3:00 PM (EST)   |  60 minutes Financial advocates who serve radiation oncology departments require specific knowledge and skills to help patients avoid financial toxicity. Expert panelists will discuss the unique financial concerns for radiation oncology patients, strategies for insurance optimization and support for transportation and basic needs, and the role financial advocates play in overcoming health inequities.
November 19: Financial Advocacy Network Town Hall: Regional Roundtables
Session 5: Financial Advocacy Network Town Hall: Regional Roundtables
11/19/2020 at 3:00 PM (EST)   |  60 minutes
11/19/2020 at 3:00 PM (EST)   |  60 minutes Join your colleagues in one of several regional roundtables to connect with like-minded financial advocates in your area and address topics of mutual interest. The Financial Advocacy Town Network Town Hall: Regional Roundtables is in collaboration with the Oncology State Societies at ACCC as part of the State Society Education Series. ​​